Money Matters Practice Management
Practice Management
How secure is my IT?
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The ransomware infection in the UK has issued a timely security warning for all IT users.

Empower staff to perform
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Reception-Surgery-McGonigleTeach your employee how to fix his/her own mistakes rather than diving in and fixing them yourself...

Customer Focus in Health Care
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waiting-room-woman-with-balloonMost practices work hard to present their best face to patients, and rightly so says Vicky Moriarty from Navigator HR Solutions..

Having Patience with Your Patients
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 Ray-Michelle-Aug-11Workplace relationships expert Michelle Ray relates her experiences of good – and bad – customer service when interacting with the medical profession.

Innovations in practice management
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practicemanagerclipboard_TN.jpgMuch of the time, practice managers and staff barely have time to breathe let alone implement initiatives to expand the practice and make life a little bit easier for patients and staff. Medical Forum, with the aid of the Australian Association of Practice Managers, quizzed practice managers and came up with a list of some of the things (time, cost, and technology permitting) that could transform your practice.

Staff reviews
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practice_mngmt3_TN.jpgStaff performance reviews are essential for a healthy business - they present a structured environment for you to manage staff activity and they let employees know how they are doing. But reviews can be tricky and time consuming...

Internet business innovations
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rss_TN.jpgAn estimated 13 million internet users in Australia are purchasing more than $24 billion annually, with the key motivators being to save time and access a wider range of goods.

Surgeon and Anaesthetist Bills
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Medicare_card_TNHow up front are surgeons and anaesthetists over their costs? A recent review of complaints data gathered by the WA Office of Health Review shows that treatment and cost complaints still top the list for medical practitioners.

Disaster recovery plans
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practice_mngmt1_TN.jpgWhat would happen in your practice if the squirrels in your black box get tired and stop running?! Computer system crashes don't happen very often but they inevitably do...

The right face for your practice
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practice_mngmt3_TN.jpgThe receptionist is the first point of contact between your practice and your patients. As everybody knows, first impressions are lasting impressions.
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